From Staffing Struggles to Smooth Operations: How a VA Helped This Doctor

Dr. Joseph Bettencourt, a primary care physician in Paso Robles, California, struggled to find trained staff for his solo practice—especially for handling electronic health records (EHRs). But after hiring a virtual assistant from Cool Blue VA, everything changed.

With virtual assistant support, Dr. Bettencourt’s practice has seen:

• Improved efficiency & patient care
• Higher reimbursement & increased patient capacity
• Better office morale & smoother communication
• Staff leaving work on time with reduced stress

Thanks to Marlene, their dedicated VA, the practice now runs more efficiently than ever. If you're a solo practitioner or clinic looking for affordable, trained virtual assistants, Cool Blue VA can help.