More Time for Bigger Projects: Kristy’s Experience with Mercy | Cool Blue VA

What could you accomplish with more time to focus on bigger projects? In this testimonial, Kristy shares how working with Mercy, her virtual assistant from Cool Blue VA, has helped make that possible.

Mercy quickly learned the team’s software and asks questions whenever she needs clarification. Through training, she has taken on a variety of administrative tasks, including:

✅ Obtaining authorizations
✅ Verifying patient benefits
✅ Checking patient balances
✅ Pulling medical records With Mercy’s support, Kristy has more time to take on larger projects and focus on other responsibilities.

When asked whether she would recommend Cool Blue VA to other companies, her answer was clear: “Absolutely. I’m 100% satisfied.”