Cool Blue VA: Healthcare Virtual Assistants for Medical Practices

When it comes to healthcare virtual assistant companies, there are plenty of them to choose from. But how do you know which one is the right fit for your practice?

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Stop Staying Late at the Office

We consult with medical professionals on how they can use Medical Virtual Assistants to help save money and time and streamline their practice.

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Why Cool Blue VA?

At Cool Blue VA, we pride ourselves on being perfectly matched to the needs of our clients. We offer a wide range of VA services, from handling everyday office tasks to transforming your practice altogether. And because we're virtual, we can save you up to 70% compared to hiring in-house staff.

Cool Blue VA Healthcare and Medical Virtual Assistants integrate seamlessly with your practice and are dedicated to meeting the needs of medical professionals. Our VAs are well-trained and experienced in a wide range of medical and healthcare tasks.

Many of our virtual assistants have experience from:

How to Take Your Clinic to the Next Level

Highly experienced professionals

Cool Blue Virtual Assistants are health professionals with extensive background in medical field such as nursing and both outpatient and in-patient care. They can help provide your office with the expertise it needs including front office, scribe, back office, and insurance support.

Starting at $9.95/hour

Maximize your savings. Cool Blue Virtual Assistants cost a fraction of what you would pay an in-house employee. Our fee starts at $9.95 per hour for each customer service Medical Virtual Assistant.

No contracts

Our services are billed bi-weekly, no contracts or set up fees. You can cancel at any time. No headaches for you.

HIPAA trained and secure

Feel safe knowing that all our Medical Virtual Assistants go through a HIPAA training program.

Only the best

Cool Blue Virtual Assistants go through a thorough and exhaustive interview and training program to ensure you get the best applicants.

Around the clock flexibility

Keep business going even when you are not working. Cool Blue Virtual Assistants are available after your normal work hours to provide ongoing patient support, customer service, or any administrative tasks needed.

Use any EMR

Cool Blue Virtual Assistants can be trained to use any EMR software you use. They will plug into your workflow seamlessly.

Get help quick

Start interviewing candidates in just a couple days. You can add more Medical Virtual Assistants as needed.

Work with the same person

Work with the same Medical Virtual Assistant everyday to establish a consistent long term relationship.

Minimize Cost

70%

AVERAGE SAVINGS

Save Time

40 h

Weekly Basis

Talent Retention

90%

YEAR-TO-DATE AVERAGE

See What Our Clients Say

I appreciate my VA so much! Their work is perfect and Jaisal is simply the best.

Margarita Khosh

Jay is doing an amazing job and we really appreciate him!

CBVA Client

We are medical practice consultants. We ourselves and our numerous practitioners are more than pleased with the virtual assistant Cool Blue VA provides. They are simply the best in class, hand down. Cool Blue VA has been able to save us and our providers money and more importantly, increase operational efficiency, all at a fraction of the cost. 5 Stars are not enough!

Katrina Midkiff
NPE Consulting, LLC

Love our Cool Blue VA. 10/10!!

Justin Thatch, MD
Internal Medicine

Jade is fantastic. Our patients have never been happier.

Dr. Ben Wong, MD
Family Medicine

Jovelyn is doing great. Very attentive and eager to learn.

Dr. Woods
OB-GYN

Stanley has been a great help. He fits in seamlessly, now we can't live without him!

Dr. Mohammad
Functional Medicine

I’m really happy with Katrina. This is going to be a long term partnership.

Dr. Travis
Family Medicine

What We Offer

Here are just a few of the services we offer:

Medical Virtual Receptionists

Healthcare front office tasks including customer service phone calls, booking appointments. rescheduling appointments, canceling appointments, appointment reminders, calendar management, virtual receptionist.

Medical Virtual Assistants

Handling administrative tasks such as patient data entry, patient follow up services, updating patient files, virtual administrative assistant, secretarial duties, message center and inbox management, referral coordinator, medical records management

Virtual Medical Billing and Insurance Management

Medical billing and insurance management tasks including medical billing and coding, healthcare claims adjudication, answering billing questions from patients, checking insurance eligibility, insurance verification, submitting claims, posting payments, managing insurance claim denials, insurance pre-authorizations, appealing insurance denials.

Medical Virtual Scribes

Also known as Provider-Specific Assistants, our medical virtual scribes engage with both provider and patient in real time in each patient visit with the task of assisting the provider in ordering laboratory tests, scribing medical records, and coordinating all aspects of the patient visit before, during and after each appointment. Other tasks include remote patient monitoring, assisting with chronic care management and patient education. Small surcharge may be applicable. Please call for availability.

For Doctors, By Doctors

Cool Blue VA was founded by Dr. Michael Lam after utilizing the power of Medical Virtual Assistants within his very own practice to save time and money.

Cool Blue VA was created to help other medical professionals experience the same results!

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Frequently Asked Questions

What is a healthcare virtual assistant, and what can they do for my practice? +

How much does a healthcare virtual assistant cost? +

Are Cool Blue VA's healthcare virtual assistants HIPAA trained? +

How is Cool Blue VA different from other virtual assistant companies? +

Can a healthcare virtual assistant work with my practice's EMR/EHR system? +

Is there a contract or long-term commitment? +

How quickly can I get started with a healthcare virtual assistant? +

What if my assistant isn't the right fit? +

How do I choose the right healthcare virtual assistant service for my practice? +

Discover How Cool Blue VA Can Help You

If you're ready to hand over some of the burdens of running a medical or healthcare practice, contact us today and see how we can help. You won't regret it!

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