Medical Virtual Assistants

A Medical Virtual Assistant is a specially trained professional who can perform a variety of tasks to support your healthcare practice. These tasks can include scheduling appointments, taking patient medical histories, and providing information about treatment options.

Why hire a Medical Virtual Assistant?

Medical Virtual Assistants from Cool Blue VA can help improve patient satisfaction by providing prompt and attentive service. In addition, Medical Virtual Assistants can help free up time for healthcare providers so they can focus on more complex tasks.

Medical Virtual Assistants can also help with follow-up care by sending reminders for appointments and medications. In some cases, Medical Virtual Assistants can even provide diagnostic support by reviewing test results and recommending next steps.

CoolBlue VA's Medical Virtual Assistants handle office procedures and tasks at your direction and from standard operating procedures specific to your practice. So they handle procedures and tasks like they would within your own office. Another benefit of using our VAs is that you can have as many or as few as you need on any given day. This flexibility can be a big help when staffing needs change unexpectedly.

CoolBlue VA’s Medical Virtual Assistants are proficient in:

  • Patient data entry
  • Patient follow up services
  • Updating patient files
  • Secretarial Duties
  • Assisting in your practice’s Messaging Center
  • Manage incoming and outgoing messages
  • Manage inbox
  • Referral Coordinator
  • Medical Record management

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