Hiring a remote medical receptionist has many benefits for a healthcare practice. Probably the most important benefit is that they can free up a healthcare provider’s time. This is important because they can assume many administrative tasks normally done by the provider. The benefit of this is that it leaves the healthcare provider free to focus on providing their patients with quality care.
Although a virtual hire has many benefits, we will look at four of the main ones.
Any business has overhead costs. But you can reduce these overhead costs with a virtual hire in numerous ways. Because these professionals work only the hours you need them to at a significantly reduced hourly rate, you significantly save on salaries and other benefits as well as overhead costs like office space and equipment.
Healthcare providers tend to work long hours. They spend an exorbitant amount of time doing paperwork. A remote medical receptionist can ease this workload by taking on many tasks currently carried out either by you or your staff. This allows staff members the opportunity to focus on medical issues, knowing that necessary administrative tasks are taken care of. This may result in a more beneficial work-life balance for everyone working in the practice.
Getting a new hire familiar with your practice procedures and training them takes up time and money. But they may leave for greener pastures as soon as you have invested your time and money.
In contrast, a remote medical receptionist can help you reduce staff turnover. A virtual hire from Cool Blue VA ensures you hire a trained professional dedicated to your practice and its needs. This means a reduction in training costs as well as a stable workforce.
A remote hire means you have someone specifically dedicated to your patients’ needs. They can interact with your patients either by telephone or through emails and answer any queries. Your patients no longer need to wait to have their queries dealt with. This improves not only patient satisfaction but their loyalty to you as well.
A Cool Blue VA remote hire means you obtain the services of a seasoned professional with the necessary experience and certification to handle a large variety of administrative duties. These could include handling insurance claims, billing, and coding. These HIPAA-trained professionals can also help out with a wide range of other tasks as needed.
Hiring from us thus ensures minimized training time, a significant reduction in salary and overhead costs, and the ease of mind that comes from providing the best possible service to your patients. These, taken together, can also help improve patient satisfaction and loyalty, while improving the work-life balance for everyone working in the practice. Furthermore, all our staff has a strong background in the medical field. And in addition, a virtual hire can work any time of the day or night, and even over weekends, as needed.
Hiring a remote medical receptionist from Cool Blue VA is a quick, easy, 3-step process.
Your new hire will check in with your administrator in the mornings to go over the desired tasks of the day. This can be done via Zoom, for example. Because of their training, your virtual hire can work on their own, although you can request that they check in with someone at the practice periodically as well. At the end of the day, they can check in once more to give a follow-up on work completed. In addition, they work later or even over weekends if needed.
If you want to know more about our services or wish to engage someone to work in your practice, we are here to help. Call us today at 714-695-8000 to find out how our staffing solutions can help your practice grow successfully.